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Delivery & Shipping Policy — Harsha Natural Farms
Effective Date: 01 January 2025
1. Overview
Harsha Natural Farms is committed to delivering quality agricultural products safely and on time. This policy explains our order processing, shipping methods, and delivery timelines.
2. Order Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays are processed on the next working day.
3. Shipping & Delivery Timeline
- Within Madhya Pradesh: 2–5 business days
- Other locations in India: 5–10 business days
- Delivery timelines are estimates and may vary due to logistics or unforeseen conditions.
4. Shipping Charges
- Shipping charges, if applicable, are calculated at checkout based on order weight and delivery location.
- Occasional free shipping offers may apply based on order value or promotions.
5. Order Tracking
- Once shipped, tracking details will be shared via SMS, email, or WhatsApp.
- Customers can track shipments using the courier partner’s tracking system.
6. Delays & Force Majeure
Harsha Natural Farms is not responsible for delays caused by natural disasters, strikes, courier delays, government restrictions, or other circumstances beyond our control.
7. Damaged or Incorrect Products
- If you receive a damaged or incorrect product, notify us within 48 hours of delivery.
- Supporting photos or videos may be required to process replacement or refund.
8. Delivery Acceptance
Please ensure someone is available to receive the order at the delivery address. Harsha Natural Farms shall not be responsible for delays caused due to unavailability of the recipient.
Contact Information
Harsha Natural Farms
Phone: 6263401668
Email: manoharpati11608@gmail.com
Address: W/O Manohar, Ward No.-06, Dabhiya Kheda, Nepanagar, Madhya Pradesh – 450221, India
Short Shipping Summary:
Orders are processed within 1–2 business days. Delivery usually takes 2–5 days (MP) and 5–10 days across India. Shipping charges may apply. Contact us for any delivery-related concerns.